Reviews from our customers

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We three senior citizen coupe stayed at Hotel Zen Ladakh from 25.08.2016 to 31.08.2016. Our out station tour of Nubra valley and Pongong Lake by Inova was arranged by Hotel and included in the Package.The stay at Hotel was very comfortable . Staff very courteous polite and well behaved. Food was very tasty and good . Rooms very clean. Ambiance very good.Out side view from Hotel Room was very pleasant and relaxing for people coming from Delhi Gurgaon or busy station. Overall package was reasonable . Mr. Thakur GM arranged all our bookings and was very courteous in modifying our tour programme which was rescheduled due to us at no cost. Immediate medical care was provided on our request. If I got a chance to go to Leh again , I shall stay in Hotel Zen ladakh. Rakesh Garg Ghaziabad ~ RAKESH K
Always wanted to visit Ladakh for almost last 5 years and finally happened this year. Reached the Leh airport at 6:30 am on 20th May and went straight to Zen Ladakh Resort as was suggested by my tour guide and also my wife. On reaching there the staff was very courteous and allowed us to check in early. The suite room was very spacious for the 3 of us. Had a balcony overlooking the snow laden mountains. What a view. The early morning breakfast was mouth watering. The rooms were very clean. The bathroom was huge. The entire staff,be it at the restaurant or the front desk or the room service was very welcoming and always had a smile on their faces. Made us feel welcomed at the hotel as well as in ladakh. Food in the hotel was lovely. Highly recommended when you want to stay in Leh ~ ओमकार ते
The Zen Ladakh exceeded our expectations in every aspect. When we arrived, the staff welcomed us with warm smile and helped us to unload our luggage from the van and get to the rooms. We got our room keys in no time and luggage was delivered to the room. They provide RO filtered drinking water in glass bottles every day. Mr. Ravi Kant and Mr. Wangchuk were always available and helpful. We stayed there for total 3 nights: 2 when traveling around Leh and one when we returned back from Pangong lake. They upgraded our room on our return to Royal Suit which was amazing. The room temperatures were perfect and the common areas were absolutely clean. The dinning services were amazing. Breakfast and dinner Buffet (we didn't eat lunch there) had huge selection and food was delicious every single time. ~ Hemendra S
We stayed at The Zen Ladakh (Old block) from June 26-28 and again July 2, 2024. Weather at Leh was super hot. Breathing was difficult on the first day. The hotel staff gave us good pointers up ahead which helped a lot. Excellent, excellent hotel. The room in the old block is cheaper and super spacious. Not much of a view. Bathroom is spacious, clean and well maintained. Good hot water through the day. Restaurant is brilliant..the spread is amazing. Their rotis are super soft and hot. Food is very tasty. The salads are good. The managers are amazing. Mr. Wangchuk fulfilled one of our wishes personally at 930 pm in the night. All the staff are good. The hotel is only 10 mins from the airport. I would recommend Zen Ladakh any day. Thanks to my cousin Santhosh who recommended this place (after 3 stays). ~ Pri
Had a wonderful stay at Ladakh, Fantastic Hospitality, Great House keeping service (Any thing you require, it's just phone call way), Hygienic and Taste Food with numerous variety of Buffet spreads. Friendly Reception..not at all aurgounce in any Employee of Zen Ladakh Hotel, Overall facilities heading by Mr Ravi kant ,who is an Operational Manager is an Excellent Person ,Knows what Exactly the Guest's Requirement, Humble and co operative. So ,with this review, I want to suggest the viewers to choose The Zen Ladakh Hotel by closing your eyes..bcz it's not a Hotel alone ,But also it's Second Home.. This is my Honest Feedback. Thank you Zen Ladakh Hotel team. Srikanth Korumilli Sun pharma Bangalore ~ Srikanth k
One of the most amazing hotels in leh ladakh the services of this hotel are amazing the food quality is awesome and the rooms are amazing to stay in The manager especially Mr Sanjay Thakur is one of the most caring and dedicated manager who could look after his guests at it's best I really appreciate his hospitality along with his staff the are completely dedicated to their job and helping to give their customer a most pleasurable stay possible in the hotel Their services are are better than any 5 star hotel u would have stayed ever before Please do try it out before thinking of any hotel in leh ladakh u will not regret it Best of luck Zen ladakh ~ Manveer S
We stayed 4 nights in the zen ladakh hotel and it was absolutely wonderful. Very hospitable and personal services, great food and nice complete rooms.There is good wifi connectivity too, which is a rarity in Ladakh. The staff was excellent, always enquiring about our well being, especially on the first few days when people tend to tire out easily at that altitude. The Manager was very helpful, as was the rest of the staff. The breakfast was quite ample, and varied, as was the menu. It was interesting to observe the other guests, especially the bikers, come in after the day's adventures, and to exchange stories with them. The hotel is well aware of the altitude sickness guests could get and have all kinds of measures in house. The hotel gave us coffee/tea, cookies and water for the journey.Thank you 🙏🏻 for taking good care of us, we will be back! Ladakh has stolen a bit of our heart. ~ Devraj V
I had an amazing stay at The Zen Ladakh! The hotel offers breathtaking views of the mountains, creating a peaceful and relaxing atmosphere. The rooms were spacious, well-maintained, and beautifully designed with all modern amenities. The staff was incredibly warm and welcoming, always ready to assist with a smile. The food at the restaurant was delicious, offering a good variety of local and continental dishes. The heated swimming pool and spa facilities added to the luxury experience. The location is perfect—close to the main attractions yet peaceful enough to enjoy the beauty of Ladakh. Highly recommended for anyone visiting Leh! Would love to stay here again. ~ honey k
This is my 3rd time in Zen Ladakh and as always I loved my stay there. I stayed in the Royal Suite and had a lifetime experience of stay over there. I would like to mention some amazing things and a couple of things to improve: 1. Food is absolutely delicious and have a wide selection for both breakfast and dinner. 2. Staff is very helpful and prompt. 3. The Royal Suite (where we stayed) was a luxury with a spacious balcony from where the view is really nice 4. Special mention to Mr. Dorjey who, everytime makes our stay comfortable and memorable in this property. It is lovely to get such acquaince who turns out to be a great friend. Just a couple of things they can take care if are - 1. The shower of the washroom needs some maintenace especially during off season 2. They could also do something about the pigeons who makes the balcony really dirty and difficult to sit for a long time. ~ Debangana B
Leh was an amazing experience - it is a place which cannot be described in words! And the Zen folks made our visit very comfortable. Special thanks to Mr. P.C.Thakur - the G.M. who took personal interest in planning the itinerary. We were traveling with children and Leh is a tough destination but kudos to Mr. Thakur and his team - our travel, our food, our stay at Nubra valley and not to miss the oxygen cylinders were all taken care of. Special thanks to Ms. Idgah in the front office and Mr. Sanjay in the restaurant for making it a memorable and fun filled stay for my family and friends in the hotel. ~ Rahul M
One of the Luxurious hotel or resort in leh ladakh . It is also recorded in limca book of world records for best hotels in leh. For fitness there is also available of gym and swimming pool . Every year those who have good budget for vacation stayed here. The working staff are very helpful,kind and always jolly nature. Here you can have every cuisine of india, whether it is from north india, south India, or also international cuisine, such as Chinese,Italian etc. Ladakhi cuisine is the one of the most famous available of food here. It is almost 15 drive from leh airport. You will never be regret after staying here. ~ stanzin s
The zen Ladakh is the best hotel in the Ladakh. Not only the amenities but the service they provide is very excellent. Especially Mr. bhatacharia , Mr. Sanjay and Mr. Mahendra are very cooperative and they are very helpful to the customers. There main motive is the customer satisfaction. The location of the hotel is awesome and the food is so so so delicious that it can’t be expressed in the words! They make the food whatever we want to eat. And they are always ready to help the customer happily and Mr. wang chuk is also good in the service. At last If u ever vist Ladakh then stay in the zen Ladakh for best food, view and the service! ~ Pratham P
Awesome location + Spectacular view 7☆☆☆☆ Hospitality Delicious food & cuisines Spacious rooms Special Thanks to Ms. Zunzee, Ms. Tara, Mr.Sonu who helped with medical support for my family as my kid was facing issue with altitude sickness. Mr. Tinglas & Mr. Wangchukh for one of the best reservations experience. & Mr. Padma & Mr. Ting for their cab services which was again awesome and safe experience specially traveling in December. Rooms are centrally heated and are spacious with wide window overlooking the mountain and well maintained at regular times. Must visit for family and it will make your stay memorable. ~ Sr
Excellent Hospitality! The entire staff is well mannered, trained to meet and greet guests in professional way. I would like to thank all the staff for our memorable tour held in May, but to name a few Mr Wangchuk, Angchuk and the GM- Thinlas. We booked a package tour directly with them and it was excellent and cost effective as there was no middlemen/brokers . All the meals were very good! Very courteous team in dinning area. On the day of departure our flight was cancelled , on calling the hotel my taxi was there to pick us in jiffy. Overall very satisfied with all the facilities, book your package with them to save money! ~ Amar S
Absolutely loved our stay at The Zen Hotel in Leh! The rooms are spacious, clean, and beautifully designed with stunning mountain views. The food was consistently excellent—fresh, flavorful, and with a great variety at every meal. What truly sets this place apart is the exceptional service. A special shoutout to Mr. Ravi, who went above and beyond to make our stay comfortable. From helping with local tips to ensuring every little need was taken care of, his hospitality was outstanding. Highly recommend The Zen to anyone visiting Leh—it’s a perfect blend of comfort, great food, and genuine warmth ~ kavit p
My 5N/6D Ladakh tour with The Zen Ladakh, this March, was simply magical. We stayed 3N at their Leh hotel and the hospitality was exceptional, with every staff member going the extra mile to create a memorable experience. From the warm welcome by their front desk staff to the meticulous housekeeping and the attentive restaurant team, everyone went above and beyond to ensure the service was consistently top-notch. The Hotel rooms are large, have all amenities, and the views are also stunning. A huge thank you to Norboo ji, our driver, whose safe and smooth driving, polite behaviour coupled with his flexibility to stop at our whim for those perfect photo ops, made exploring Ladakh's stunning landscapes a joy. Special thanks to manager Mr. Thinlas and the entire Zen team for the royal treatment we had. If you want a perfectly organized and genuinely hospitable Ladakh experience, look no further than Zen Ladakh. ~ JD
We had a fantastic stay at The Zen Ladakh! This 5-star hotel truly lives up to its reputation. The rooms were spacious, spotless, and extremely comfortable. One of the highlights of our stay was the food — absolutely delicious, with a wide variety of options to suit every palate.What made our experience even more memorable was the hospitality. A special thanks to Mr. Ravikant and Mr. Thinlas Norboo, who went above and beyond to keep the guests engaged and entertained. Their warmth and attention to detail truly stood out. Overall, a wonderful experience — we would definitely love to stay here again! ~ Piyush S
Had a wonderful stay at The Zen Ladakh and the experience truly reflected the warmth of Ladakhi hospitality. From the moment I arrived, the courteous and helpful reception executives ensured a smooth check-in and were always ready to assist with a smile. The restaurant staff deserve special appreciation — attentive, polite and genuinely caring, they made every meal pleasant and comfortable. Every night at 9:25, a reminder to have meal felt truly caring. The hospitality throughout the hotel felt heartfelt rather than formal, which made the stay even more memorable. Would like to mention Mr. Urgain, Ops manager at The Zen specifically for the overall assistance during the stay. The Zen Ladakh beautifully showcases the essence of traditional Ladakhi hospitality — calm, respectful and welcoming. I would highly recommend this hotel to anyone visiting Leh who is looking for comfort, great service and an authentic local experience. ~ Ashish P
I had a wonderful stay at Hotel Zen Ladakh. The property is beautifully located with stunning views of the mountains, creating a peaceful and relaxing atmosphere. The rooms were clean, spacious, and very comfortable, with all the necessary amenities. The staff was incredibly warm, helpful, and always ready to assist with a smile, which made the experience even more special. The food was delicious, offering a good variety of options, and everything was well-prepared. Overall, it was a memorable stay, and I would highly recommend Hotel Zen Ladakh to anyone visiting Leh. I would definitely love to come back again! ~ Chigurupati H
We had an amazing stay at Zen Ladakh Resort and truly felt at home from the moment we arrived. The hospitality was awesome, the food was excellent, and the service was outstanding throughout our stay. A special thanks to Thinlas for making our visit so special and taking care of everything so smoothly. From our stay arrangements to local sightseeing and even helping plan and book our Ladakh trip, Thinlas made the entire experience seamless and memorable. We highly recommend Zen Ladakh Resort to anyone visiting Leh. We would absolutely love to stay here again whenever we visit Leh in the future. ~ Ankit J
I have stayed all over the world but When I checked. In Zen Leh ladakh my experience was awesome the hospitality ... Which they have provided it was something different from front desk to Room service ....... The food and restaurant staff very humble and sincere .... Hotel Manager Mr Rathore .. guide us serve in in very polite and professional manners .. Thanks Mr Rathore ... Thank you very much to all of Zen Ladakh team ..... Keep it up .... Room Service - Excellent Room Cleaning - Excellent Atmosphere- Excellent FRONT desk - Excellent Restaurant and Food - Excellent Over all Excellent ~ atul k
A wonderful place to stay in Leh, Ladakh.. great place with spa, swimming pool, gym and Great view of snow covered mountain, beautiful Garden an lots of things... Wonderful staff at restaurant " Tashi Dealek", nice and cozy rooms with heater, warm bathroom floor... I even don't remember what else they have there... Really great place. Close to Leh local market, Shanti Stupa, and Leh palace.... Just 7 to 8 min far from Airport.. lovely people with right attitude , great hospitality.. thank you very much everyone at Hotel The Zen LADAKH.... I will surely visit you guys again.... ~ Hitesh P
I had booked the Zen for my family of 2 adults and 2 small kids. The Room was in the new wing. From the check in until the departure Mr. Wangchuk and the Team of the Hotel treated us like like Kings and Queens. He was allways available and assured our full satisfaction until the smallest details - from Wifi to special food for our children. Our 5 year old daughter had a little problem with the hight and they promptly helped. The room was very spacious and well equipped. The food in the Restaurant was good and well prepared. The location is close to the airport and to downtown of Leh. ~ Erik I
We had a fantastic stay at The Zen Ladakh! This 5-star hotel truly lives up to its reputation. We stayed for 2 nights and were welcomed by the warmest and most courteous staff, which made us feel right at home from the moment we arrived. The rooms were spacious, spotless, and very comfortable. The hotel is centrally located, making it easy to explore the surrounding area. One of the highlights was the food — absolutely delicious with a wide variety of options to choose from. Overall, a wonderful experience, and we would definitely love to stay here again! ~ Neeti K